Youll discover how to avoid debt collections in Australia, using this guide and the very effective service that we recommend. (If a debt collector is an AFCA member, it has to honour any AFCA ruling that it has breached the guidelines and take whatever corrective action the agency calls for.). Johnson cites the recent case of a man who had lost his job due to the pandemic and took the initiative to contact the debt collector, informing them that he had no income and was applying to Centrelink. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. Founders Bill Ferris and Joe Skrzynski are co-chairmen of the investment committee. Same finance company and Energy Australia, I'm not sure if I've ever been with them, if I were it would have been yeah around 2014. You don't regain the capital to which you lost access. Share your views on this topic and see how you compare with the rest of Australia. Robinholds the SMF16, 17, and 27 roles forPanthera as a senior manager of the businessand holds overall responsibility for obligationsunder SMCR, conduct and financial crimeprocedures. They allege I owe them money for an Energy Australia account, which I have never had an account with Energy Australia. Panthera is one of Australias largest debt collection companies, with several brands under them including DIY/automated options for small to medium businesses, mortgage broking and personal/asset finance business arms. If you believe the debt isnt accurate or shouldnt exist read below where there is information on potential remedies. You might have to go to court. We dont ask you for money upfront, and were very nice too. Ltd. RDAA Number: 1126 PO Box 3074 Newstead, QLD, 4006, Our Privacy Policy | Their Privacy Policy. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers. So are you actually own them $570 or this amount including a admin fee? If youve received a notice for a debt that you should have not received, you can alert Panthera Finance to this. The ACCC notes that in the last two years they have received circa 100 official complaints in regards to Pantheras debt collection activities. The company was seeking to raise $20 million in a placement to sophisticated and professional investors via stockbroker Morgans on Wednesday. Simon and Ginaregularly visit Nepal to oversee the activities oftheir charity. Please speak to a qualified financial counselor or financial planner for professional advice specific to your circumstances. Unfortunately contract law stipulates that a contract is only issued between the original two parties and can not be transferred without consent. ACCC v Panthera Finance Pty Ltd Any matters raised with us are fully investigated and each case is handled with fairness, professionalism and sensitivity.". LiveHire was offering new shares at $1.05 each, with proceeds to accelerate growth. During this time, he completedthe Certificate in Financial Planning and alsoholds qualifications with the Chartered Instituteof Insurance. Panthera did not issue you with an outstanding amount. You may also want to speak with the original business which passed the debt collection notice onto Panthera Finance so they can investigate why this debt was incurred and passed on. HyTSwoc
[5laQIBHADED2mtFOE.c}088GNg9w '0 Jb This is likely why theyre calling you, to simply get you to pay a few bucks each week. So the mysterious Samantha in the forum claiming to be from Energy Australia must be a phantom. After a long and middling rugby playing career, Jamie now prefers to watch others playing the game from the comfort of the sofa, and is an avid pub quizzer. I am now searching for information on the relevant ombudsman. He has been a mortgage broker for 15 years and, prior to Panthera, was a leading self-employed broker at Charles Cameron & Associates for over 7 years. Designed specifically for the needs of SMEs who cant afford a collections or finance team, the Bill Chaser online platform enables businesses to load the debts they are owed in a simple, intuitive way. Perhaps unpaid credit card repayments, loan arrears and bills which are well past their due dates. %PDF-1.6
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hVmoF++K"5]XS$Kr}qPm3$W[Vayfgyf b#Q@|/$'K TD"I'"B Panthera Finance said the organisation was aware of Mr Lenzo's case and was investigating it with the Australian Financial Complaints Authority. Perhaps youve even been visited by the Sheriff or one of their debt collectors. Recently I have received another letter about the same account, I rang them this time at first with some choice words and demanding that I never had this account. Stock images:Getty, unless otherwise stated. We can help sort it out for you, so you dont have to pick up the phone. Panthera specifically has been taken to the Federal Court by the ACCC for allegedly unduly harassing multiple consumers over debts that they did not owe. I recently dealt with them due a supposed debt from AGL from 2006.. yes 2006. What never-ending credit card debt is doing to Australians. After 13 years with Charles Cameron & Associates, he moved to Panthera Finance in late 2020. It's harmless scam mail if you don't fall for it. Panthera is a debt ledger acquisition and debt collection company that buys receivables off the likes of the big four banks and utilities providers such as Telstra. @Baysew: We tried the email - they would not provide any information. Or just a scam? who took over the day-to-day running of the business as chief executive officer in 2014. ", Read more:
Debt collectors including Panthera Finance can only contact you up to 3 times per week or 10 individual times per month for a single debt. Panthera Finance is one of Australia's largest debt buyer and debt collection companies. They told me that debt was only transferred to a "third-party debt purchaser" after numerous unsuccessful attempts to contact the customer and resolve the outstanding debt. Born and raised in Scotland, Jamie studied Spanish and Politics at Newcastle University and spent time living in Mexico before moving to London to embark on a career in mortgages in 2007. We offer both first and second charge mortgages, but not deals that you can only obtain by going direct to a lender. With the above restriction, any day between 9am and 9pm (expect public holidays). Call before you pay!! 10 online scams you need to know about. "They would just harass us with non-stop phone calls, making demands that were just unrealistic. Debt collectors are governed by certain rules and regulations under Australian law. In the end i raised a complaint with the Water and Electricity Ombudsman (or what ever its called) Media Team - 1300 138 917, media@accc.gov.au, Debt collector Panthera to pay $500,000 in penalties for undue harassment, Not receiving products or services that are paid for, Receiving unrequested products or services, Problem with a product or service you bought, Unauthorised transfer of phone or internet services, Supplying products or services that are paid for, Supplying unrequested products or services, Problem with a product or service you sold, Competing fairly in professional services, Competition and anti-competitive behaviour, Collective bargaining and collective boycotts, Implementing a business compliance program, Electricity market monitoring inquiry 2018-25, Postal services price notification and monitoring, Interstate rail network access undertaking, Hunter Valley rail network access undertaking, International liner cargo shipping regulation, Telecommunications industry record keeping and reporting rules, National Broadband Network (NBN) access regulation, Non-NBN fixed line services access regulation, Superfast fixed line broadband networks regulation, Transmission services and facility access regulation, Telstra's migration of fixed line services, Regional mobile infrastructure inquiry 2022-23, Exemption from parts of the wheat port code, The development of bulk wheat exports regulation, Digital platform services inquiry 2020-2025, Retail electricity pricing inquiry 2017-2018, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Digital platform services inquiry 2020-25, Digital advertising services inquiry report, MVIS information for data providers, repairers and RTOs, Authorisations and notifications registers, Collective bargaining notifications register, Resale price maintenance notifications register, Australian Competition & Consumer Commission, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Industry ombudsmen and dispute resolution. 2021 Panthera Finance Group. ACM chose to fight all the way to the Federal Court before losing, and was fined $750,000. I'd say your first plan of attack should be to discuss this with Energy Australia - find out if you really do owe them anything, and the details thereof. In addition, he has oversight offinancial, IT and security matters on behalf ofthe Board.Robin has held his current role for 7 years andpreviously worked at St. Jamess Place in abusiness management and paraplanningfunction for 10 years, becoming well versed inthe retail advice process and regulatoryrequirements. Panthera Finance has an exponential growth story and has established itself as the second largest PDL acquirer in the Australian market. nQt}MA0alSx k&^>0|>_',G! If the alleged debt is more than six years old (or more than three years in the Northern Territory), the case is closed and debt collectors can't come after you. Fortunately, the Melbourne-based consumer rights organisation Consumer Action got involved, and Mary was able to settle her debt for about half of what the debt collector had demanded. It's really great. Creditors with better processes in place, such as some of the big banks, oversee the conduct of the debt collectors they hire and audit their practices before hiring them. Either way Energy Australia will not help. Panthera Finance LLP is fiercely independent and takes great pride in offering the mortgage that is best for you We operate with total clarity throughout the buying process to deliver a fast and totally reliable service Guiding you home through a personal relationship with one of our team of experienced pro-active brokers Continue Reading More by The Debt-Free Community, Read this to STOP debt collectors in Australia from contacting you now! They were relentless, unscrupulous. But what if the debt was in dispute as mine was? Get the inside story on our investigations into consumer rip-offs and bad business practices. We had a bill from Panthera Finance stating we owed money to Energy Australia. The lack of a binding legal framework around debt collection means some don't belong to external dispute resolution (EDR) schemes such as the Australian Financial Complaints Authority. Cons. $D ='D|)@pjB p+`A(@$qRad2$aB,DIP@6NkrNUO8.W( %Ef8*:'J8 Br$nLtz7^+
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zn&*3lAYuSYyo!eD^Mtup#6!2 They will purchase a debt such as yours for a figure below what you owe, then try to recuperate as much funds as possible. ", (In March 2020, Panthera was ordered by the federal court to pay $500,000 in penalties.). Whats most important to us is helping you sleep at night so you can get on with your life. I believe that companies or utility providers who on-sell debt that turns out to be illegitimate should be fined and breaches disclosed. Youve found The Debt Free Community, Australias #1, You might have heard of personal insolvency as an option before, especially if youre going through difficult times. 91 0 obj
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Are you able to send me an email with your account information to [emailprotected] or alternatively you can contact us on 133 466 to discuss further. I rang Energy Australia to find out why. hl7z]6x87Q.7.bY5. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. Certain debt collection agencies will have specialised contracts with certain institutions to handle all of their debt collection requirements. We can point you to useful resources for managing your debt and help you understand if you may be eligible for hardship assistance. CHAMP Private Equity is set to sign its second acquisition in the space of one month. We offer a comprehensive range of mortgage products from across the market. Founded in 2010, Panthera Finance is the cornerstone of Panthera Group, with offices in Brisbane and Manila. Finally, human resources software company LiveHire Ltd has joined the pre-Christmas rush for fresh funds. Panthera admitted the contraventions and made joint submissions to the Court with the ACCC on penalty. These organisations tend to focus on how much money is being recovered, not on the methods used to recover it. They will purchase a debt such as yours for a figure below what you owe, then try to recuperate as much funds as possible. Holidays ) n't regain the capital to which you lost access received circa 100 complaints! That parts of the investment committee to this late 2020 you do a! He moved to Panthera Finance in late 2020 arrears and bills which well... It & # x27 ; t fall for it > _ ' G... Potential remedies Newstead, QLD, 4006, Our Privacy Policy the phone recover... The Federal Court to pay $ 500,000 in penalties. ) email - would... Providers who on-sell debt that turns out to be illegitimate should be fined breaches..., ( in March 2020, Panthera was ordered by the Sheriff or one of Australia company that and. 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